4runner Privacy Policy — User Data Protection
Updated: January 2026 · English · Malaysian Users
This policy explains how 4runner collects, uses, stores, and protects your personal information. Please read it carefully before using our platform.
1. Information We Collect
When you register or use the 4runner platform, we collect several categories of information to ensure the service runs smoothly and securely. This information is collected directly from you or automatically through your use of the platform.
- Full name and date of birth
- Email address and phone number
- Password (stored in encrypted form)
- Identity document (for account verification)
- Device type and operating system
- IP address and approximate location
- Browser type and version
- Session data and access logs
- Records of deposit and withdrawal transactions in RM
- Payment methods used
- Partial bank account number (masked)
- In-platform transaction history
- Gaming and betting activity records
- Pages visited within the platform
- Active session time and duration
- User account settings preferences
2. Why We Collect This Information
4runner uses the information collected for clear and limited purposes. We do not use your data for anything unrelated to platform operations or not stated in this policy.
- Account management: To securely register, verify, and maintain user accounts.
- Transaction processing: To accurately and securely process deposits, withdrawals, and other financial transactions in Malaysian Ringgit (RM).
- Platform security: To detect and prevent fraud, unauthorised access, or suspicious activity within user accounts.
- Service improvement: To understand how users interact with the platform and continuously improve the overall user experience.
- Service communications: To send important notifications related to your account, transactions, or changes to platform policies.
- Legal compliance: To comply with applicable legal and regulatory requirements, including prescribed identity verification obligations.
4runner will not use your information to deliver unrelated third-party advertisements or share your data with external advertisers without your consent.
3. Use of Cookies and Session Tracking
The 4runner platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored in your browser or on your device when you access our platform.
We use several types of cookies:
- Session cookies: Required to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your preferred settings such as language and interface display for a consistent experience.
- Analytics cookies: Used to understand overall platform usage patterns for service improvement purposes. This data is collected in aggregate and does not identify individual users.
You can control or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of parts of the 4runner platform, including the ability to log in and save account preferences.
4. Data Storage, Security & Sharing
All user data is stored on servers protected with industry-standard encryption. Account information and transaction records are retained for as long as your account is active and for the period required by applicable law following account closure. 4runner does not store users' full credit card details or bank account information.
We use data encryption in transit (SSL/TLS) and at rest to protect your sensitive information. Internal access to user data is restricted to staff who require it for operational purposes only, and all access is logged and monitored.
4runner does not sell or rent users' personal data to third parties for marketing purposes. We may share necessary information with service providers that support platform operations — such as payment gateway providers and identity verification service providers — but only to the extent required for those purposes and subject to strict confidentiality agreements. We may also disclose information to relevant authorities where required by applicable law.
5. Your Rights as a User
As a registered 4runner platform user, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal data we hold about you. Requests can be submitted through the in-platform customer support channels.
- Right to rectification: If the information we hold is inaccurate or out of date, you have the right to request a correction. Basic details such as your email and phone number can be updated directly in your account settings.
- Right to erasure: You may request the deletion of your account and personal data, subject to minimum record retention requirements under applicable law. Financial transaction records may need to be retained for a specified period even after account closure.
- Right to object: You have the right to object to the processing of your data for specific purposes, such as promotional communications, by notifying our support team.
To exercise any of the rights above, please contact us via our support email: [email protected] or through the in-platform support channels after logging in. We will process your request within a reasonable timeframe in accordance with applicable legal requirements.
6. Policy Changes & How to Contact Us
4runner reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or through their registered email address. The "Updated" date at the top of this page will reflect the latest version of the policy.
We encourage you to review this page periodically. Continued use of the 4runner platform after any changes are published constitutes your acceptance of the updated privacy terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, you can reach us through the following channels:
- Support email: [email protected]
- In-platform support channel (available after logging in)
For more information about user rights and responsibilities, you may refer to our Terms & Conditions platform as well as the FAQ which contains answers to the most common questions about accounts and user data.
This Privacy Policy applies to all 4runner platform users in Malaysia and is governed by applicable Malaysian law.
Questions About Your Data?
Check our FAQ section for quick answers, or log in to contact the 4runner support team directly.